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Support

Need help with AirMove? Browse our resources below or reach out directly.

Documentation

Learn how AirMove works, from QR pairing to hand tracking setup.

View Docs

Community

Join the conversation, report issues, and request features on GitHub.

GitHub

Email Support

For direct assistance, security concerns, or partnership inquiries, email us at:

support@oxvenia.com

Troubleshooting

Mobile cannot connect

Ensure both devices have internet access for signaling. Actual tracking data is peer-to-peer and does not require internet after connection.

Camera denied

Grant camera permissions in your mobile browser settings. On iOS, ensure Camera access is set to "While Using the App".

MediaPipe failed

Check that your mobile device can reach cdn.jsdelivr.net. AirMove will fall back to camera-only mode if hand tracking is unavailable.

WebRTC connection failed

Restart both the desktop and mobile pages. If the issue persists, try a different network or disable VPNs.

No cursor movement

Click "Enable Cursor" on the desktop host page. Ensure you have granted pointer lock permission when prompted.